Royal Chain Group
Need to get in touch with us? No problem. Please note which department you may need:
ORDERS, PRODUCTS, PRICING
For submitting orders or questions on product availability and pricing, please email the sales department at [email protected]. Please make sure to include your company information (name, telephone, current address, etc.) for a faster response. You can also call and speak to a customer service agent at 212.382.3340, M-F 8:30am to 5pm.
If you are inquiring about when you can pick up an order in person, it's best to call customer service for the most up-to-date information.
To get in touch with the marketing team or to request marketing materials for your store or website, please email [email protected]. Remember to include your business phone # and business name, along with any relevant specs needed.
If you're interested in doing business with us and need to set up an account, you'll find more information about that here.
Once you have an established wholesale account with us, you may request online access. Please find our request form here.
VISITING US IN PERSON
Please note our showroom is currently accepting appointments or walk-ins. See our hours listed below.
For all other general questions, fill out the form below and we'll get back to you as soon as we can.
2 West 46th St
New York, NY 10036
Toll Free Phone: 800-622-0960
Tel: (212) 382-3340
Fax : (212) 730-7616
Customer Service Hours:
Monday - Friday 9:00AM - 5:00PM
Showroom Hours (2nd Floor):
Monday - Friday 8:30AM - 5:00PM
Maximum 2 guests at a time.