Skip to content

Royal Chain Group

Need to get in touch with us? No problem. Please note which department you may need:

 

ORDERS, PRODUCTS, PRICING

For submitting orders or questions on product availability and pricing, please either email the sales department at [email protected] , or you can call and speak to a customer service agent 212.382.3340. 
If you are inquiring about when you can pick up an order in person, it's best to call customer service for the most updated information.

 

MARKETING ASSETS

To get in touch with the marketing team or to request marketing materials for your store or website, please email [email protected]. Remember to include your business phone # and business name, along with any relevant specs needed.

 

NEW ACCOUNTS

If you're interested in doing business with us and need to set up an account, you'll find more information about that here.

 

WEB ACCOUNTS

Once you have an established wholesale account with us, you may request online access. Please find our request form here.

 

VISITING US IN PERSON

Please note our showroom is currently accepting appointments or walk-ins. See our hours listed below.

 

 

For all other general questions, fill out the form below and we'll get back to you as soon as we can.

General

Fields marked * are mandatory

Address

2 West 46th St
New York, NY 10036

Phone/Fax

Toll Free Phone: 800-622-0960
Fax Orders: 800-26-CHAIN
Tel: (212) 382-3340
Fax : (212) 730-7616

Customer Service Hours:

Monday - Friday 9:00AM - 5:00PM

Showroom Hours (2nd Floor):

Monday - Friday 8:30AM - 5:00PM
Maximum 2 guests at a time.